Policy



RESERVATION & CANCELLATION

- To secure a massage slot on your preferred date and time, advance booking is recommended.

- Kindly arrive at least 5 to 10 minutes prior to your scheduled appointment.

- Comfort Zone always strive to start your session according to the schedule, however, delays are inevitable. Therefore, kindly plan a 10-15 minutes waiting time at Comfort Zone into your busy schedule.



ETIQUETTE AND RESTRICTION

- Any sexual solicitation is not tolerated and will be reported to the authorities.

- For the convenience of others, pets are not allowed on the massage premises .

- To ensure guests enjoy perfect sanctuary, kindly silent or switch off all electronic or mobile devices.



PRICE & REFUND POLICY

- Prices are subjected to change without prior notice.

- Packages, once sold, are not refundable. Our packages come with a 36-month expiry, after which the unutilised balance will lapse.